March 2020
Elder Voice Advocates did a review of the long-term care provider investigations in the Central Minnesota area. We found that 44% have been investigated in the past 2 years and 8 facilities has several investigations in this time period indicating a pattern of subpar care.
This report is intended to help Central Minnesota citizens be informed consumers of the elder care services that are offered in their region. We have reviewed the investigations by the Minnesota Department of Health (MDH), Office of Health Facilities Complaints (OHFC) of neglect, abuse and exploitation. Some of the information you will read is disturbing. Our aim is not to frighten or shock, but rather to educate you about the many factors that can affect the quality of care elders and vulnerable adults receive. You will also see that there are some investigations that are not a serious issue or that they have been quickly and effectively addressed. Our hope is that after reading this report you will be equipped to ask the right questions so you can make more informed decisions about any elder care services you may choose, whether it is for yourself, a family member, or a friend.
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