2017
Working with legislators and the public during the 2017 legislative session, Elder Voice members were successful in supporting an Office of Legislative Auditor (OLA) program evaluation of the Office of Health Facility Complaints (OHFC). Along with supporting additional funding for OHFC, Elder Voice recognized the need for greater understanding and reform of process given the significant increase in the number of vulnerable adults as well as the increase in substantiated maltreatment. Members enthusiastically supported the OLA evaluation, writing letters, making phone calls, and meeting with key legislators asking them to vote for an OHFC evaluation over the 121 evaluation requests made. Once OLA decided to evaluate OHFC, Elder Voice members then met individually as well as in a group with the OLA to share their insights into the process. Members will continue to work with OLA through their reporting time of approximately January 2018, in the hopes that their review will strengthen the process, accountability and outcomes of the OHFC.
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